JT Taylor MS, MBA
International Business IntegratorSystems, software and operations for owners who want the business to run without them.
Work with me →
I install the operating systems that let a business run without depending on its owner's attention.
A consultant produces recommendations. An operator executes inside one company. An integrator connects the parts: the software to the process, the process to the people, and the people to a standard that holds after the engagement ends.
Fifteen years in C-suite operational roles, across twelve sectors, scaling organizations representing over $1B in cumulative revenue. The operating problems repeat. Only the vocabulary changes.
The measure of the work is what still functions six months after I leave, which is why the output is documented systems rather than a strategy deck.
The full backgroundSoftware
The tools, wired to the actual work.
Process
The work, made repeatable and documented.
People
The team, held to the process, not to you.
Standard
What still holds six months after I leave.
Two companies,
one thesis
Each exists because operations is under-served in a different direction: training, and the standards the training is measured against.
Notebook of a COO
Operator training and fractional COO services for small business owners.
National Board of Operations Professionals
A standards body and credentialing authority for operations professionals.
Six volumes.
Every claim checked.
The practice literature of the National Board of Operations Professionals: what a competent operator is expected to perceive, produce, and be accountable for. Each volume carries a page listing what was checked, what was cut, and why.
Volume IMind
Volume IIIntegrated Operations
Volume IIIMarketing Operations
Volume IVRevenue & Sales Operations
Volume VCustomer Success Operations
Volume VIAI & Automation Operations
Operator-class business insights for small business founders. Operational frameworks and systems, covering marketing, operations, finance, AI, and the psychology behind real business growth. Written and hosted by JT Taylor MS, MBA, now in its fourth season.
The advice you've
seen, with the part
it skips
Video breakdowns where I react to popular business advice and add the operating layer underneath: whether the business can actually run without its owner. New episodes on YouTube, Instagram, and TikTok.
All episodes
6:20
Tobi Lütke is right. Every decision still runs through you
The Operator Reacts
with JT Taylor MS, MBA
A real operator and international business integrator reacts to business creators and real owner stories, then adds the systems layer: what he would install and why, always through one question, can the business run without you? The first episode is live today, new episodes land daily this week, then several per week.
Bring the
operator's view
Talks on operational standards, systems that survive the handoff, and why most operational advice fails at the point of delivery.
Operating notes and
standards drafts
No cadence promises, only when there is something worth sending.