What the series is
Most business books argue a thesis. These are written as practice literature: what a competent operator is expected to perceive, produce, and be accountable for.
Each volume maps to a credential published by the National Board of Operations Professionals, so the books and the standard describe the same body of knowledge rather than competing ones.
Every claim is checked
Every factual claim in the series is either a cited finding, a labeled framework, or stated experience.
Each volume carries a page listing what was checked, what was cut, and why, including corrections to the author's own examples.
Six volumes
Mind
Twelve Hundred Feet, and the Loops That Look Like Progress
Integrated Operations
Nothing Fell, and the Seams That Break Anyway
Marketing Operations
Five Seconds, and the Numbers That Rise as You Miss
Revenue & Sales Operations
Nothing Sold Less, and the Number Nobody Owns
Customer Success Operations
Six Months, and the Decision Already Made
AI & Automation Operations
It Was Working, and Nobody Could Tell
Operating notes and
standards drafts
No cadence promises, only when there is something worth sending.