The Operator Reacts
Business advice is everywhere, and almost none of it tells you what to do on Monday. I watch what the big names say and add the layer they skip: the system an operator would actually install. And I bring on real people, experts and owners, to tell their story and react with me. Real people, real reactions, the part nobody posts.
Come on the show
Your story, your expertise, and one piece of advice we both react to, then the back and forth that makes it fun. Remote, about thirty minutes, you keep the clips, and you get one plug at the end.
Latest breakdowns
6:20
Chris Voss is right that everything is a negotiation, and he skips the number you walk in with
Chris Voss says that’s right is the moment a negotiation turns. He is right, and he skips the number you walk in with. The operator layer: count the loss both ways, write the policy that says no for you, ask three questions before you answer, and put the lines by the phone.
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7:06
Seth Godin is right that the landlord decides, and he skips the number that tells you
Seth Godin says the shops that succeed give 95 percent of their profit to the landlord and the ones that fail give 102. He is right that occupancy cost decides it, and he skips that it is a number you can read this month. The operator layer: read the number, leave the spent money off the page, name the leading number, write it down, and pick the smallest audience.
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6:31
Kevin O’Leary is right that only a third get free, and he skips who actually does
Kevin O’Leary says only a third of people can become successful entrepreneurs and the rest will never be free. He is right about the destination and wrong about who reaches it, because most owners who did start a business bought themselves a job. The operator layer: make the failure survivable, put the filter in the business, write the seat, and ask the three questions.
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